Three Decades of Experience in
Protein Contract Research

Terms and Conditions

A valid purchase order or credit card number must be included on the sample ID form or called in before results are returned.

  1. FREIGHT – All freight charges for sample shipment, product shipment, and return of data will be paid by the customer. Data will be shipped by UPS 2-day express at a cost of $35/per package or overnight (UPS or FedEx) express mail at a cost of $60/package (or by weight for larger packages) unless otherwise specified by customer.
  2. PAYMENT – Payment in full shall be made to Kendrick Laboratories, Inc. 1202 Ann St., Madison, WI 53713 (608-258-1565) within 30 days of the invoice date. Payments not received within such 30 day period shall bear interest at the rate of 1.0% per month (12% per year) but not in excess of the maximum amount permitted under applicable law.
  3. WARRANTY – Kendrick Laboratories, Inc. products are warranted to conform to the specifications appearing on the product labels, or for dated products, until the date appearing on such label. Kendrick Laboratories, Inc. warranty obligation is limited to replacement of the defective product or the refund of the purchase price, at the option of Kendrick Laboratories, Inc. The foregoing warranty is the only applicable warranty. All other warranties, expressed or implied, including but not limited to, the implied warranty of merchantability or fitness for any particular purpose are disclaimed.
  4. LIMITATION OF LIABILITY – Kendrick Laboratories, Inc. will accept limited liability for defective gels as determined by Kendrick Laboratories, Inc. to be defective. Kendrick Laboratories, Inc. liability shall not include the costs of preparing the new samples or the costs incurred in preparing the original samples. Kendrick Laboratories, Inc. liability shall be limited, in any event, to re-running defective gels at the company’s expense, excluding any cost of shipment if fresh samples are required.

It is understood and agreed that Kendrick Laboratories, Inc. liability whether in contract, in tort, under any warranty, in negligence or otherwise shall not exceed the return of the amount of purchase price paid by the purchaser and under no circumstances shall Kendrick Laboratories, Inc. be liable for special, indirect or consequential damages.

Privacy Policy

Introduction

Kendrick Labs (“we,” “us,” or “our”) respects your privacy. This policy explains how we handle personal data for users in the United States and the European Economic Area (EEA).

 

  1. Information We Collect

We collect information to provide better services for our users. This includes:

  • Personal Data: Information you provide directly, such as your name, email address, and phone number when you contact us or submit samples.
  • Commercial Information: Records of products or services purchased or considered.
  • Usage Data: Details about how you use our website, including your IP address, browser type, and pages visited.
  • Cookies: Small files stored on your device to help us improve your experience.

 

  1. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our services.
  • To notify you about changes to our services.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our website.

 

  1. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following situations:

  • With Service Providers: To monitor and analyze the use of our service (e.g., Google Analytics).
  • For Legal Reasons: If required by law or in response to valid requests by public authorities (including FDA auditors).
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

 

  1. Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our basis for collecting and using your personal information depends on the context:

 

  • Consent: You have given us clear consent to process your data for a specific purpose.
  • Contract: Processing is necessary for a contract we have with you.
  • Legal Obligation: We need to process the data to comply with the law.
  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention or analytics).

 

  1. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

  1. Your Rights

Depending on your location, you may have the following rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification (correcting inaccurate info).
  • The right to object to our processing of your personal data.

 

  1. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

 

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: 2d@kendricklabs.com